Privacy Policy

Who This Covers

This policy applies to this website, operated by PNW Foundations ("we," "us," or "our"), and to information you give us through it. It does not cover the separate practices of any contractor you may later sign a contract with, who will have their own policy.

Information We Collect

We ask for the minimum needed to call you back and find your house. We do not ask for, and you should not send us, financial account numbers, government identification numbers, or health information.

How We Use It

• To contact you about the inspection you requested and to schedule it
• To prepare for the visit and understand what you are seeing at the property
• To provide a scope of work and pricing if you ask for one
• To keep a record that you asked to be contacted, and on what terms
• To operate, secure, and improve this website
• To meet legal, tax, and recordkeeping obligations

Consent Records

When you submit the form we store, alongside your details, the exact consent language that was displayed on the page that day, whether you checked the box, the date and time, and the page address.

We keep this because consent has to be provable against what you actually saw, not against a later version of the wording. If we change the consent language, earlier submissions stay tied to the language that was in front of you at the time.

Text Messages and Phone Calls

If you check the consent box, you agree we and the contractor partners identified on our site may call and text you at the number you gave, including by automated dialing systems or prerecorded messages. Consent is not a condition of booking an inspection or of purchasing anything.

Message and data rates may apply and message frequency varies. Reply STOP to any message to opt out, or HELP for assistance. If you do not check the box, we may still contact you about the request you submitted using ordinary, non-automated means.

Who We Share It With

We share your information only in these situations:

• Service providers who run this site. Our web host, our form-delivery service, and our email provider process submissions on our behalf. They may only use the information to provide those services to us.
• The inspector handling your request, so they can contact you and carry out the inspection.
• A contractor partner, where your request needs work outside what we handle directly. Any such partner is identified on our site before your information is shared with them, and that identification is never applied retroactively to requests submitted earlier.
• When the law requires it, or to protect our rights, safety, or property, or in connection with a sale or transfer of the business.

What We Do Not Do

• We do not sell your information to data brokers or list buyers.
• We do not distribute your request to several contractors at once, and we do not put you into a marketplace where multiple companies compete to call you.
• We do not share your mobile opt-in data with third parties for their own marketing.
• We do not use your information to advertise anything other than the inspection you asked about.

Cookies and Analytics

This site uses cookies and similar technologies to keep it working properly and to understand which pages people read. Analytics data is aggregated and is not used to identify you personally. Most browsers let you refuse or delete cookies; the site will still work if you do.

If we run advertising, ad platforms may set cookies to measure whether an ad led to a form submission. You can usually opt out of interest-based advertising in your device or browser settings.

How Long We Keep It

We keep inspection requests and their consent records for as long as needed to serve you and to meet our legal and recordkeeping obligations, and then we delete them. Consent records may be kept longer than contact details, because they are the evidence that contact was permitted in the first place.

You can ask us to delete your information sooner. See below.

Security

This site is served over an encrypted connection and we limit access to submissions to the people who need it. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

• Stop texts by replying STOP to any message.
• Stop emails using the unsubscribe link, or by asking us.
• See what we hold, correct it, or have it deleted, by contacting us.
• Withdraw consent to automated calls and texts at any time. This does not cancel an inspection you already requested; tell us directly if you want that cancelled.

We will not treat you differently for exercising any of these. Depending on where you live, you may have additional rights under your state's law; contact us and we will honor them.

Children

This site is intended for adults who own property or are authorized to act for the owner. We do not knowingly collect information from children. If you believe a child has given us information, contact us and we will delete it.

Third-Party Links

This site may link to sites we do not control, including public contractor-lookup tools. We are not responsible for their content or their privacy practices, and a link is not an endorsement.

Do Not Track

Browsers vary in how they send Do Not Track signals and there is no common standard for responding to them, so this site does not respond to them. The choices described above are available to you regardless.

Changes to This Policy

We may update this policy. The effective date at the top shows when it was last revised, and material changes will be reflected there. Changes apply going forward and do not alter consent already given or withdrawn.